Refund and Returns Policy

Introduction
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a clear and fair return and refund policy. This policy applies to all products purchased from our website.

Eligibility for Returns

• You may return items within 30 days of the date of delivery.
• The item must be unused, in its original packaging, and in resellable condition.
• Some items (e.g., perishable goods, personalized products) are non-returnable. Please check product descriptions for specific exclusions.

Return Process
To initiate a return, please contact our customer service team via email or our online portal. You will be provided with a return authorization and instructions on how to return the product.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method. Please note that shipping costs are non-refundable.

Return Shipping Fees
Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.

Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired product.